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Add a note to the ISSUE_TEMPLATE asking for mailsync logs

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Ben Gotow 2018-08-02 12:46:52 -07:00
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ISSUE_TEMPLATE.md
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<!-- <!--
Thanks for taking the time to file an issue! The Mailspring community uses GitHub issues to coordinate develpoment. Thanks for taking the time to file an issue! The Mailspring community uses GitHub issues to coordinate development.
If you have question about Mailspring or a problem with your email account, search the Knowledge Base to see if it's addressed there. If it's not, join our Slack organization and ask the community: If you have question about Mailspring or a problem with your email account, search the Knowledge Base to see if it's addressed there. If it's not, join our Slack organization and ask the community:
@ -10,30 +10,45 @@ Our team tries to respond to all GitHub issues. To make sure your issue is actio
--> -->
##### Are there any related issues? ##### Are there any related issues?
<!-- Try searching for both open and closed issues here: https://github.com/Foundry376/Mailspring/issues?q=is%3Aissue. Keep in mind that email features are often described differently on different platforms. (Conversations == threads, shortcuts == hotkeys, etc.) --> <!-- Try searching for both open and closed issues here: https://github.com/Foundry376/Mailspring/issues?q=is%3Aissue. Keep in mind that email features are often described differently on different platforms. (Conversations == threads, shortcuts == hotkeys, etc.) -->
... ...
##### What operating system are you using? ##### What operating system are you using?
... ...
##### What version of Mailspring are you using? ##### What version of Mailspring are you using?
... ...
-- --
**Bug?** **Bug?**
##### Do you have any third-party plugins installed? If so, which ones?
##### Is this an email sync or connection issue?
<!-- If you're having trouble syncing an account, please zip and attach Mailspring's sync
logs to your issue. From the app's menu, choose Developer > Show Mailsync Logs.
The mailsync-**.log files contain very little PII and lots of debug info! -->
... ...
##### Is the issue related to a specific email provider (Gmail, Exchange, etc.)? ##### Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
... ...
##### Is the issue reproducible with a particular attachment, message, signature, etc? ##### Is the issue reproducible with a particular attachment, message, signature, etc?
<!-- Try to provide an example as a file attachment or a screenshot. --> <!-- Try to provide an example as a file attachment or a screenshot. -->
... ...
-- --
**Feature Request?** **Feature Request?**
##### Does this feature exist in another mail client or tool you use? ##### Does this feature exist in another mail client or tool you use?
... ...