diff --git a/backend/src/api/controllers/user.ts b/backend/src/api/controllers/user.ts
index 06f4a5b86..4006d8f2e 100644
--- a/backend/src/api/controllers/user.ts
+++ b/backend/src/api/controllers/user.ts
@@ -116,7 +116,7 @@ export async function sendVerificationEmail(
     if (e.code === "auth/user-not-found") {
       throw new MonkeyError(
         500,
-        "Auth user not found when the user was found in the database",
+        "Auth user not found when the user was found in the database. Contact support with this error message and your email",
         JSON.stringify({
           decodedTokenEmail: email,
           userInfoEmail: userInfo.email,
@@ -125,6 +125,12 @@ export async function sendVerificationEmail(
         userInfo.uid
       );
     }
+    if (e.message.includes("Internal error encountered.")) {
+      throw new MonkeyError(
+        500,
+        "Firebase failed to generate an email verification link. Please try again later."
+      );
+    }
     throw e;
   }