app/templates/emails/transactional/transactional-complaint-reply-phase.txt.jinja2

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{% extends "base.txt.jinja2" %}
{% block content %}
Hi,
This is SimpleLogin team.
We have received a report from {{ provider }} informing us about an email sent from your alias {{ alias.email }} to {{ destination }} that might have been considered as spam, either by the recipient or by their spam filter.
Please note that sending non-solicited from a SimpleLogin alias infringes our terms and condition as it severely affects SimpleLogin email delivery.
If somehow the recipient's provider considers a forwarded email as Spam, it helps us a lot if you can ask them to move the email out of their Spam folder.
Don't hesitate to get in touch with us if you need more information.
{% endblock %}