Mailspring/ISSUE_TEMPLATE.md

Thanks for taking the time to file an issue! If you have general question or a problem with your email account, take a quick look at the N1 Knowledge Base to see if you question is addressed there:

https://support.nylas.com/hc/en-us/sections/203638587-N1_

Our team tries to respond to all GitHub issues. To make sure your issue is
actionable, try to include the following information:

- Are there any related issues? Try searching for both open and closed issues here: https://github.com/nylas/N1/issues?q=is%3Aissue. Keep in mind that email features are often described differently on different platforms. (Conversations == threads, shortcuts == hotkeys, etc.)

- What operating system are you using?

- What version of N1 are you using?


**Bug?**
- Do you have any third-party plugins installed?

- Is the issue related to a specific email provider (Gmail, Exchange, etc.)?

- Is the issue reproducible with a particular attachment, message, signature, etc?
   Try to provide an example as a file attachment or a screenshot.


**Feature Request?**
- Does this feature exist in another mail client or tool you use?
gh: Issue template isn't actually displayed as markdown 2016-02-19 02:03:18 +08:00			`Thanks for taking the time to file an issue! If you have general question or a problem with your email account, take a quick look at the N1 Knowledge Base to see if you question is addressed there:`

			`https://support.nylas.com/hc/en-us/sections/203638587-N1_`
gh: Initial commit of issue template 2016-02-19 01:55:52 +08:00
			`Our team tries to respond to all GitHub issues. To make sure your issue is`
			`actionable, try to include the following information:`

use bullets instead of checkboxes 2016-03-14 09:03:36 +08:00			`- Are there any related issues? Try searching for both open and closed issues here: https://github.com/nylas/N1/issues?q=is%3Aissue. Keep in mind that email features are often described differently on different platforms. (Conversations == threads, shortcuts == hotkeys, etc.)`
gh: Issue template isn't actually displayed as markdown 2016-02-19 02:03:18 +08:00
use bullets instead of checkboxes 2016-03-14 09:03:36 +08:00			`- What operating system are you using?`
gh: Issue template isn't actually displayed as markdown 2016-02-19 02:03:18 +08:00
use bullets instead of checkboxes 2016-03-14 09:03:36 +08:00			`- What version of N1 are you using?`
gh: Issue template isn't actually displayed as markdown 2016-02-19 02:03:18 +08:00
gh: Initial commit of issue template 2016-02-19 01:55:52 +08:00
fix(issue-template): Update formatting 2016-02-19 03:05:13 +08:00			`Bug?`
use bullets instead of checkboxes 2016-03-14 09:03:36 +08:00			`- Do you have any third-party plugins installed?`
gh: Initial commit of issue template 2016-02-19 01:55:52 +08:00
use bullets instead of checkboxes 2016-03-14 09:03:36 +08:00			`- Is the issue related to a specific email provider (Gmail, Exchange, etc.)?`
gh: Issue template isn't actually displayed as markdown 2016-02-19 02:03:18 +08:00
use bullets instead of checkboxes 2016-03-14 09:03:36 +08:00			`- Is the issue reproducible with a particular attachment, message, signature, etc?`
gh: Initial commit of issue template 2016-02-19 01:55:52 +08:00			`Try to provide an example as a file attachment or a screenshot.`


fix(issue-template): Update formatting 2016-02-19 03:05:13 +08:00			`Feature Request?`
use bullets instead of checkboxes 2016-03-14 09:03:36 +08:00			`- Does this feature exist in another mail client or tool you use?`