gh: Initial commit of issue template

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Ben Gotow 2016-02-18 09:55:52 -08:00
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Thanks for taking the time to file an issue! If you have general question or a problem with your email account,
take a quick look at the [N1 Knowledge Base](https://support.nylas.com/hc/en-us/sections/203638587-N1_)
to see if you question is addressed there.
Our team tries to respond to all GitHub issues. To make sure your issue is
actionable, try to include the following information:
- Are there any related issues? Try searching for both open and [closed issues](https://github.com/nylas/N1/issues?q=is%3Aissue).
Keep in mind that email features are often described differently on different platforms.
(Conversations == threads, shortcuts == hotkeys, etc.)
- What operating system are you using?
- What version of N1 are you using?
**Bug?**
- Do you have any third-party plugins installed?
- Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
- Is the issue reproducible with a particular attachment, message, signature, etc?
Try to provide an example as a file attachment or a screenshot.
**Feature Request?**
- Does this feature exist in another mail client or tool you use?