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25 lines
1.1 KiB
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25 lines
1.1 KiB
Markdown
Thanks for taking the time to file an issue! If you have general question or a problem with your email account, take a quick look at the N1 Knowledge Base to see if you question is addressed there:
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https://support.nylas.com/hc/en-us/sections/203638587-N1_
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Our team tries to respond to all GitHub issues. To make sure your issue is
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actionable, try to include the following information:
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- Are there any related issues? Try searching for both open and closed issues here: https://github.com/nylas/N1/issues?q=is%3Aissue. Keep in mind that email features are often described differently on different platforms. (Conversations == threads, shortcuts == hotkeys, etc.)
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- What operating system are you using?
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- What version of N1 are you using?
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**Bug?**
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- Do you have any third-party plugins installed?
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- Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
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- Is the issue reproducible with a particular attachment, message, signature, etc?
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Try to provide an example as a file attachment or a screenshot.
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**Feature Request?**
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- Does this feature exist in another mail client or tool you use?
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