1.1 KiB
Thanks for taking the time to file an issue! If you have general question or a problem with your email account, take a quick look at the N1 Knowledge Base to see if you question is addressed there:
https://support.nylas.com/hc/en-us/sections/203638587-N1_
Our team tries to respond to all GitHub issues. To make sure your issue is actionable, try to include the following information:
[] Are there any related issues?
Try searching for both open and closed issues here: https://github.com/nylas/N1/issues?q=is%3Aissue. Keep in mind that email features are often described differently on different platforms. (Conversations == threads, shortcuts == hotkeys, etc.)
[] What operating system are you using?
[] What version of N1 are you using?
Bug?
[] Do you have any third-party plugins installed?
[] Is the issue related to a specific email provider (Gmail, Exchange, etc.)?
[] Is the issue reproducible with a particular attachment, message, signature, etc? Try to provide an example as a file attachment or a screenshot.
Feature Request?
[] Does this feature exist in another mail client or tool you use?